Case Study
Operating model for a UK listed Commercial Road Transport (CRT) Group
Strategy | Growth Companies | London
The Background
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A commercial road transport Group based in Eastern Europe has recently listed on the London Stock Exchange.
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The Group Strategy is to pivot from a traditional energy supplier and provider of toll and payment solutions to a Digital platform for the CRT industry.
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NextWave was engaged by the Group COO to assist him to develop and implement the target operating model for the Group.
The Challenge
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The Group is founder led and its business units have historically operated with a high level of independence
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The transition to a public company requires a more formalised governance structure and other improvements to the operating model to enable the organisation to scale effectively
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The creation of a digital platform business requires a more integrated organisation structure, cultural changes and new capabilities and skills.
The Approach
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Frequent meetings with the COO, CSO and Business Unit leads to discuss different aspects of the strategy and the operating model
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Workshops with senior leadership teams to clarify areas of the strategy and develop Product roadmaps
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Use of the Strategic framework and templates to design elements of the new Operating model and prioritise investments
The Impact
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New governance structures and RASCI designed and implemented
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Investments in Products and Technology assessed and prioritised
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Strategic framework agreed and operating model deliverables produced (e.g. Maturity assessments, Organisational models)
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Plan developed for the overall transformation programme
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Engagement extended from an initial period of a few weeks to 10 months
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