Case Study

Wholesale lending transformation delivery and a case of product improvement

Transformation | Banks & Fintech | London

The Background

  • Global bank with a strong European base in wholesale lending business needed to digitalise its front-to-back business processes with built-in workflow

  • NextWave provided key SME skills to support Head of Commercial, Lending Strategy Europe (fintech solution provider) with scope of business requirements

  • NextWave was also engaged to lead the implementation of their highly customisable product offering

The Challenge

  • The bank had similar ongoing projects creating duplication of effort

  • Adapting to a very specific flavour of agile and ‘new ways of working’

  • Lack of clarity in direction and feature prioritisation

  • Misguided expectation on maturity of tech stack vs what was contractually offered

The Approach

  • Adapting to new environment and setting clarity on transformation goals

  • Identifying affected stakeholders and scoping real requirements vs expectation

  • Identified potential partnership for product development while working with various change leads across the program

  • Implemented outcome driven sprints with clear definition what is considered ‘completed’

  • Clear implementation roles and responsibility across all parties involved

The Impact

  • Achieved one clear plan for all impacted parties

  • Quick turn around on agreed MVP definition and post go-live scope

  • Initiatives prioritised, reduced duplicate efforts and achieved automation

  • Improved client engagement of product development and sales team

  • Positive feedback from stakeholders on scoping workshop, MVP planning and future road map

  • Engagement extended from an initial period of 6 months to 21 months

Related Case Studies

A world leader of post trade services seeking replacement of a credit risk assessment system

Transformation | Banks & Fintech

Entity stand-up of the financial markets business of a major UK bank in the Netherlands

Transformation | Financial Markets & Banks

Review and recommendation – advisory role for a listed financial services company

Transformation | Fintech

Digital transformation for a fast-growing fintech

Digital & Automation | Fintech

Working with a major bank to off-board all clients as part of a controlled-wind down 

Transformation | Banks

Interested in digital acceleration?

Subscribe to NextWave for occasional email updates on the latest technology, acceleration approaches, news and NextWave events. You can unsubscribe from these communications at any time.

Subscribe for our latest updates