Case Study

Building a low-code strategic platform to support a major bank's Regulatory ‘task management’ functionality​​

Digital & Automation | Banks | London

The Background

  • A tier 1 global IB is building a suite of best-in-class digital platforms for managing regulatory processes based on the Appian platform

  • To build a new strategic platform (Reg Mapping) that allows the linkage and mapping of regulations to both policies and to the bank’s library of Risks and Controls

  • To ensure that cost-effective expertise is used to design and implement this end to end strategic solution

The Challenge

  • To rapidly design & implement a new application that will support Regulatory ‘task management’ functionality so that the business areas
    (Countries/Businesses/Entities) that are responsible for implementing the regulatory changes and controls are provided with the appropriate interpretation for their area

  • A complex solution that impacts and integrates with multiple areas of the bank

  • As the solution crosses organisational
    boundaries, the application is high profile and subject to significant scrutiny across the organisation


The Approach

  • Assignment of a Level 3 experienced Appian consultant  Architect and Designer to lead the delivery; engage with stakeholders effectively and ensure that the complex integrations work effectively to provide an end to end solution

  • Provision of both deep Appian expertise and experience of delivery in a wider technical and business context

The Impact

  • Effective design and delivery of a defined set of application components

  • Effective direction and architectural oversight of deliverables by other areas

  • Support for the transition of the application from the onshore project team to the client’s Appian Support Centre of Excellence in India

  • Strategic and stakeholder dependency management & communication


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