Accelerator: Funds Onboarding AI Automation
Gen-AI Client Onboarding automation
Business Challenge
Fund administration and Investment firms handle multiple complex client and fund onboarding workflows in parallel. The current industry model is generally based on multiple fragmented manual and multi-format touch-points across email and document store systems.
Onboarding timescales are slow, often measured in months, and there is no firm or client visibility of completion status, onboarding issues or risks.
Firms lack the ability to manage using business metrics (e.g. AUM, utilisation, fees, milestones) across onboarding projects and measure or report progress.
The Approach
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Development of an Onboarding Control Centre solution as an online workflow hub, using process automation (Appian or Camunda) and AI technology
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Real-time visual Dashboard UX, with underlying workflow automations
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Integrations with underlying data & document stores
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Gen-AI natural language interface overlay with interchangeable LLMs, for interrogation, research and reporting across the onboarding data set
The Impact
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Capture, sequencing, normalising and case-managing of all onboarding project data and documents across parallel projects in a single online dashboard solution
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KPI, Issue and Risk Management & Reporting within projects and across project portfolios and time periods in a single dashboard hub
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Data-driven and AI-enhanced management of onboarding projects
Related Case Studies
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Re-insurance Finance And Operations automation with Appian
IFRS17 Cost Allocation Engine — implementing a robust cost allocation approach for IFRS17 in Alteryx
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