AML Case Management

AI acceleration for risk & compliance, delivered by Camunda 8
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Business challenge

AML investigations are complex, multi-layered processes requiring coordinated handoffs between L1 and L2 analysts through to MLRO review, with full context sharing and end-to-end auditability to meet regulatory requirements.

Transaction monitoring systems generate high alert volumes,
placing significant strain on operations.

These largely manual workflows are slow, inconsistent, and costly, with limited visibility of bottlenecks, escalations, and prioritisation, introducing material operational risk while increasing compliance and resourcing costs.

 

The approach

BPMN on Camunda 8 combines deterministic process orchestration with dynamic agent-based execution, supported by human-in-the-loop controls where required.

Built using the Camunda SDK and custom logic, it integrates seamlessly with LLMs, external tools, and APIs to extend process automation.

It also continuously monitors process throughput and performance, enabling the identification of bottlenecks and driving ongoing optimisation of workflows. 

Business benefits:

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Faster, more accurate AML investigations

Automated workflows cut manual handoffs. Alerts are processed faster and more accurately. 

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Reduced operational risk and cost

Standardised processes ensure consistency and visible priorities, cutting errors and costs.

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Unlimited Power

Open BPMN design links LLMs, AI agents, tools, and cloud platforms; automation scales across systems.

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Seamless integration for flexibility

Ease of use ensures new users learn to use prototyping tools.

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Confidence with continuous improvement

Performance is monitored in real time; audit trails ensure compliance.

About the accelerator:

Data sources

  • Transaction monitoring alerts
  • KYC / customer onboarding data
  • Core banking and payments systems
  • Sanctions, PEP, and watchlist data
  • Case and investigation history
  • Document management systems
  • Audit logs and workflow telemetry

Description

  • An agentic AML workflow platform built on BPMN and Camunda 8
  • Orchestrates end-to-end case management across L1–MLRO reviews
  • Combines deterministic workflows with AI agents and human-in-the-loop oversight to process high-volume alerts with full auditability and compliance, integrating LLMs, APIs, and external systems

Key features

  • BPMN-based AML workflow
  • End-to-end case management
  • Agentic + deterministic processingwith human-in-the-loop controls
  • Regulator-ready audit trails
  • Real-time visibility of bottlenecks, escalations, and priorities
  • LLMs, APIs, application integration
  • Continuous workflow optimisation

Why Camunda?

As the leading BPM platform for process orchestration, Camunda embeds agentic AI into critical processes for greater agility, better customer experiences, and lower operational costs.

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